CAMPAIGN NAME
Nissan Juke - Love-it or Love-to-hate-it
CATEGORY
Multi-Market: Automotive
CLIENT
Nissan AMIEO
LEAD AGENCY
TBWA G1/Nissan United
CAMPAIGN DESCRIPTION
The European automotive market is becoming increasingly challenging. Tightening emissions and safety regulations continue to raise compliance costs, while support for electrification remains uneven across markets. Although regulations are pushing manufacturers to accelerate the transition to EVs, many consumers still see electric vehicles as expensive and complicated, with concerns around charging infrastructure and range anxiety slowing adoption.
At the same time, competition is intensifying. In mature European markets with flat or declining demand, established automotive brands are now facing a growing wave of Chinese entrants expanding aggressively through competitive pricing and scale advantages.
The broader cost-of-living crisis has added further pressure. Rising financing, insurance, and energy costs have stretched household budgets, delayed replacement cycles, and pushed more consumers toward the used-car market.
In this environment, launching a model with limited product news becomes especially difficult.
This was Nissan’s reality at the beginning of 2024 with the launch of the minor-change Nissan Juke.
THE CHALLENGE
By 2024, the European B-SUV market had become increasingly crowded and competitive. Consumers faced growing financial pressure from rising living costs, while car prices continued to increase faster than incomes. At the same time, established automotive brands were competing with a wave of aggressively priced new entrants, making the category noisier and more price-driven than ever.
Within this landscape, Nissan faced a unique challenge with the Juke. Originally famous for its bold, polarising “love-it-or-hate-it” design, the model had gradually softened its identity over time in an attempt to appeal to a broader audience. While sales remained strong, the brand was losing distinctiveness, familiarity, and emotional connection with consumers.
In 2024, Nissan introduced a minor update to the Juke, with limited product news and a reduced budget. The challenge was not only to sustain sales growth, but to make the Juke culturally and emotionally relevant again, rebuilding attention, memorability, and long-term demand in an overcrowded market.
The strategic challenge consisted in making the once polarising Nissan Juke famous again.
STRATEGIC APPROACH AND EXECUTION
The campaign was built around a clear cultural insight: in a world of growing sameness, people increasingly value brands that are unapologetically different, even if they divide opinion.
This perfectly matched the Nissan Juke’s DNA. Originally famous for its bold “love-it-or-hate-it” design, the Juke had gradually lost some of its distinctiveness. The 2024 update, especially the introduction of the striking Bright Yellow colour, became an opportunity to reclaim that polarising identity and make the Juke impossible to ignore again.
The campaign platform evolved into “Love-it or love-to-hate-it,” turning polarization into a strength and inviting audiences into the conversation. Bright Yellow became the campaign’s distinctive visual asset across every touchpoint, reinforcing recognition and memorability.
Execution followed a full-funnel approach. High-impact TV, online video, social media, creator content, and digital takeovers reignited debate and rebuilt fame around the Juke’s bold personality. Mid-funnel content combined attitude with product proof points, while lower-funnel activity, including search, dynamic display, and lead-generation formats, helped convert renewed interest into action.
Across all stages, the consistent use of Bright Yellow created a unified and highly recognizable campaign system designed to rebuild attention, consideration, and long-term demand.
Clear evidence of success:
+3.1 point increase in familiarity among buyers, reversing previous decline
Design appeal increased, rebuilding the Juke’s distinctive identity
+17% year-on-year sales growth despite lower media investment
RESULTS
- +2-point increase in design image perception
- -29% cost per unit, decreasing from €799 in 2023 to €569 in 2024
- All key Juke image attributes improved, confirming the campaign strengthened overall brand perception
- Successfully turned “quiet indifference” into attention, interest, and purchase intent
- Re-established the Nissan Juke as a bold and polarising brand in a crowded market
- Delivered stronger business performance with a smaller budget by leveraging the Bright Yellow distinctive asset
WHY A BRONZE EFFIE? Here's what the jurors said.