Richard Miley is the Head of Marketing Communications at An Post Ireland. In my role I lead marketing strategies across Consumer and Business markets for Mail and e-Commerce. Working across the companies transformation over the past number of years with award winning Christmas campaigns driving emotional impact of sending love, launching An Post into the Circular Economy and supporting businesses of all sizes with the best placed business partner for all business needs. Also promoting An Posts digital innovations that allow customers to track, manage and return e-commerce deliveries. With a commitment to community and sustainability from An Post response to Covid-19 pandemic connecting Ireland and promoting the purchase of pre-loved clothing to power the circular economy with launch of new sending solutions and sell it, send it, cash it in – return,r euse and recycle initiatives. My role in An Post has driven its shaping for the company to align with modern values and customers needs.